Return by Shipping

  1. Pack the item securely in the original packaging. Include all contents of the original package such as manuals, discs, cables, etc. If all contents are not included, you may not be able to recuperate a full refund.
  2. In the package, please place the following information:
    • Order Number
    • Billing Name
    • Billing Address
  3. Ship your return to our Office. We recommend the Postal Service, UPS or Federal Express. All shipping charges must be prepaid and the shipment must be insured for the full value of the merchandise being returned.
  4. Address your package to:Boltboxtv Online Returns
    Order #(INSERT YOUR NUMBER HERE)*
    3200 Guasti Rd
    Suite 100
    Ontario, CA 91761
  5. Keep the shipping tracking number. This number will identify the receiving date of your package.
  6. Your refund will be in the form of your original payment (on the same credit card as the original purchase) and will take up to 14 days to process. Depending on the cycle of your credit / debit card, it may take up to two cycles for the credit to be applied to your account.